Privacy Policy

1. Patient Privacy & Confidentiality

We respect the privacy and confidentiality of our patients and are committed to protecting personal and medical information provided to the clinic. Information submitted through this website, appointment forms, email, or official clinic communication channels will be treated as strictly confidential and handled securely.

2. Information We May Collect

• Patient full name, age, and date of birth
• Gender
• Contact phone number and email address
• Appointment preferences and requested clinical service
• Medical history, current symptoms, and clinical background
• Laboratory test results, imaging reports, and medical records voluntarily uploaded

3. Use of Collected Information

• Processing, scheduling, and managing patient appointments
• Providing comprehensive medical consultation and clinical assessment
• Reviewing relevant clinical investigations prior to or during consultation
• Communicating with patients regarding their appointment status or follow-up care
• Maintaining appropriate clinical and administrative medical records

4. Confidentiality & Third-Party Disclosure

All patient information provided to the clinic will be kept confidential and securely maintained. Information will not be shared with any third party for marketing or commercial purposes without the patient's explicit consent, except where disclosure is required or permitted by applicable law, or necessary for patient safety and appropriate medical care delivery.

5. Data Security Measures

Reasonable administrative, technical, and organizational measures are implemented to protect patient information against unauthorized access, loss, misuse, or disclosure. Patient-uploaded medical reports are stored in secure directories with access restrictions.

6. Website Information Disclaimer

The website contains general medical education and informational material. Such information should not be interpreted as individualized medical advice. For individualized medical assessment, a formal clinical consultation must be arranged.